Privacy Policy of Proktor Amanin

Proktor Amanin is committed to maintaining strong privacy protections for its users. This Privacy Policy is designed to help you understand how we collect and/or process (including collecting, organizing, grouping, storing, using, or disclosing) personal data and information you provide in order to deliver the products and services offered by PT Amanin Internasional (“Proktor Amanin,” “we,” “us”), including the Proktor Amanin website, online exam proctoring, online exams, and related collaborative features ("Proktor Amanin products and services" or "products and services"). The Proktor Amanin products and services covered by this Privacy Policy do not include products or services developed by PT Amanin Internasional or Proktor Amanin that are covered by separate privacy policies.

For the purposes of this Agreement, "Platform" refers to our website (proktor.amanin.id), other websites we operate, as well as physical and digital media, features, technologies, content, and products we provide. "Services" refers to Proktor Amanin`s services accessed through the Proktor Amanin website, where users can create online exams, proctor online exams, organize online exams, and participate in online exams. The terms "we" and "us" refer to Proktor Amanin. "You" refers to you, as a user of the Proktor Amanin Platform and Services. By accessing our Platform or Services, you accept our Privacy Policy and Terms and Conditions, and you consent to the collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect various types of information about you:

1. Account Information : Information related to accounts that hold licenses for Proktor Amanin`s products and services. This may include the account holder’s name, contact details, account ID, and billing information.
2. User and Participant Information : Information concerning users with or without licenses for Proktor Amanin`s products and services or online exam participants involved in online exams conducted by licensed users. This information may include names, usernames, photos, email addresses, phone numbers, locations, user IDs, and other details provided by users or participants, or by license holders.
3. Settings : Information related to your account preferences and configuration settings, which may include audio and video settings, recording file storage, online exam settings, exam participant settings, and other configuration and preference information.
4. Registration Information : Information you provide when creating an account, registering for, or participating in online exams, including records during online exams, such as names, email addresses, photo IDs, and other information required by the exam creators/organizers.
5. Hardware and Software Information: : Information about computers and other devices used when interacting with Proktor Amanin`s platform and services, which may include details about speakers, microphones, cameras, operating system versions, hard disk IDs, PC names, MAC addresses, IP addresses (which may be used to infer general location at the city or country level), device attributes (such as operating system versions and battery levels), WiFi information, and other device details (such as Bluetooth signals).
6. Online Exam Content and Information : Information related to the conduct of online exams, including exam questions worked on, as well as audio recordings, video recordings, computer screenshots, camera screenshots, and message exchanges that occur before, during, and after the online exam.
7. Online Exam Activity Information : This includes data about how individuals and their devices interact with Proktor Amanin`s platform and services, such as participation information of exam takers and other parties during online exams, performance data, and features of Proktor Amanin`s products and services used during online exams, information about third-party applications or content used during online exams, user interactions with Proktor Amanin`s platform and services, and other usage information. This information helps Proktor Amanin understand products, design products, add features, and enhance the performance of Proktor Amanin`s products and services.
8. Communication with Proktor Amanin : This includes data about your communications with Proktor Amanin, including but not limited to:
   1. Support Inquiries: Questions or support requests submitted to Proktor Amanin.
   2. Website Virtual Chats: Communications via virtual chat on Proktor Amanin’s website.
   3. Your Account: Information related to your Proktor Amanin account.
   4. User Feedback: Feedback or responses provided by users about Proktor Amanin`s products and services.
   5. Other Inquiries: Other questions or requests you submit to Proktor Amanin.
   This information helps Proktor Amanin provide better support, understand user needs, and improve our products and services based on feedback received from users.
9. Information from Partners: Proktor Amanin obtains information about account holders, online exam participants, and users from third-party companies, such as market data enrichment services, which may include information about the size or industry of the account holder`s company, contact information, or activities within a specific company domain. Proktor Amanin may also obtain information from third-party advertising partners that deliver ads displayed on Proktor Amanin`s products and services, such as whether you clicked on the ads they showed you

2. HOW WE USE INFORMATION

Unless otherwise stated in this Privacy Policy, we do not sell, trade, rent, or share your information for marketing purposes with third parties without your consent. We use your personal data for the following activities:

1. Providing Proktor Amanin Products and Services:
   1. Deliver products and services to account holders, users, and those invited to participate in online exams hosted on their accounts.
   2. Customize Proktor Amanin products and services and recommendations for their user accounts.
   3. Using personal data to determine which products and services may be available in your location.
   4. Using personal data, including contact information, to direct invitations or messages from users while using Proktor Amanin products and services.
   5. Using personal data for customer support, which may include accessing voice, video, files, messages, and other content or context provided through the virtual chat feature of the Proktor Amanin website, under the direction of account owners or their users.
   6. Using personal data to manage our relationships and contracts with account holders and other parties, including billing, compliance with contractual obligations, and related administration.
2. Product Research and Development:
   1. If authorized by applicable settings, to develop, test, and improve Proktor Amanin products and services, and to troubleshoot product and service issues.
3. Marketing and Promotion:
   1. To enable Proktor Amanin and/or third-party marketing partners to market, advertise, and promote Proktor Amanin products and services, including based on your product usage, information received from third-party partners, or if you visit our website.
4. Authentication, Integrity, Security, and Safety:
   1. To authenticate accounts and activities, detect, investigate, and prevent malicious behavior, fraud activities, or unsafe experiences.
   2. Addressing security threats, protecting public safety, and securing Proktor Amanin products and services
   3. Proktor Amanin uses advanced tools to automatically scan certain types of content such as virtual backgrounds, profile images, chats, to detect and prevent violations of our terms or policies as well as other illegal or harmful activities.
5. Communicating with You:
   1. Using personal data (including contact information, and information you provide including message content) to communicate with you about Proktor Amanin products and services, including product updates, your account, and changes to our policies and terms.
   2. Also using your information to respond to you when you contact us.
6. Legal Reasoning:
   1. Comply with applicable laws or respond to lawful legal processes, including from law enforcement or government agencies.
   2. Investigate or participate in civil litigation, or other adversarial legal processes.
   3. Protecting you, us, and others from fraudulent, malicious, misleading, abusive, or illegal activities.
   4. Enforcing or investigating potential violations of our Terms and Conditions or policies.
   5. In these instances, Proktor Amanin outlines its approach to using users` personal data for various activities, emphasizing usage governed by user and account owner consent or permission, as well as legal obligations, security, and safety considerations.

3. HOW WE SHARE INFORMATION

Proktor Amanin provides personal data to third parties only with consent or in one of the following situations (taking into account your prior consent if required by applicable law):

1. Products and Services:
   1. Proktor Amanin may use your information relevant to the products, features, and Services we provide, such as audio data, video data, screenshots, facial captures, conversations, and other information derived from online exams conducted by users or license holders.
   2. Data from participants in online exams conducted by users or license holders will be used to evaluate the conduct of the online exams and determine the results of such online exams.
2. Vendors:
   1. Proktor Amanin collaborates with third-party service providers to provide, support, and enhance Proktor Amanin products and services, as well as technical infrastructure, and for business services such as payment processing, including related to purchases through the Proktor Amanin App Marketplace.
   2. Proktor Amanin may also work with third-party service providers to provide advertising and business analytics regarding Proktor Amanin products and services.
   3. These vendors may access personal data under contractual and technical provisions to protect personal data and prohibit them from using personal data for purposes other than providing services to Proktor Amanin or as required by law.
   4. Proktor Amanin may integrate third-party technologies to provide advanced features. This information is processed on your device, and such information is not received or stored by the third party or Proktor Amanin.
3. Legal Reasons:

   Proktor Amanin may share personal data as necessary to:

   1. Comply with applicable laws or respond, investigate, or participate in lawful legal processes, including from law enforcement or governmental agencies.
   2. Enforce or investigate potential violations of Proktor Amanin`s Terms and Conditions or policies
   3. Detect, prevent, or investigate potential fraud, misuse, or security concerns, including threats to public safety.
   4. Fulfill our commitments to social and corporate responsibility.
   5. Protect our rights and property and those of our customers.
   6. Resolve disputes and enforce agreements.
4. Marketing, Advertising, and Analytics Partners:

   Proktor Amanin uses third-party marketing, advertising, and analytics providers to:

   1. Provide statistics and analytics on how people use Proktor Amanin products and services, including our website.
   2. Provide advertising and marketing for Proktor Amanin products and services, including targeted advertising based on the use of our website.
5. Change of Control:
   1. Proktor Amanin may share personal data with companies that are wholly or potentially purchasing parties, their representatives, and relevant participants in, or during negotiations for, the sale, merger, acquisition, restructuring, or change of control, wholly or partially, of Proktor Amanin`s business or assets, including in connection with bankruptcy or similar processes

4. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password, and we encourage you to take steps to keep your personal information safe by not disclosing your password and logging out of your account after each use. We also protect your information from potential security breaches by implementing various specific technological security measures, including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed through breaches of our secure firewall and server software. By using our Services, you acknowledge that you understand and agree to accept these risks.

5. LINKS TO OTHER WEBSITES

As part of the Services, we may provide links or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the website and Services. Therefore, this Privacy Policy does not apply to your use of third-party websites accessed by selecting links on our website or through our Services. To the extent that you access or use the Services through or on another website or application, the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

6. CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this policy and our Terms and Conditions at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by prominently posting a notice on our website. You should periodically check this site and privacy pages for updates. If we make material changes to our Privacy Policy, we will provide you with an opportunity to review whether to continue using our products and services.

7. CONTACT US

If you have any questions about this Privacy Policy or the practices of this site, please contact us at: info@amanin.id